Employees are individuals, not members of a generation. They each have their own challenges, careers, and personal and family situations. Adapting a policy to suit the generation of Millennials that make up around half of the global workforce may seem like the right thing to do. But Heather cautions, “Generalisation and bias, be it conscious or unconscious, will inevitably shape the policy decisions that GM leaders make. Older or younger employees may feel that their organisation’s global mobility policies are not designed with them in mind, leading talented, willing employees to ‘de-select’ themselves because the support on offer is not designed with the needs of their generation in mind.”